Currys PC World

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Clare's complaint against Currys PC World

Clare Emerson

03/05/2018

[LAPSED] Product Support AG

Complaint against Currys PC World

I recently bought a laptop from Currys OC World and declined the product insurance as we have cover for this through our house insurance. At the time of purchase the sales person and their manager were insistent that we take it and offered a discount on the laptop if we did. They advised it was a direct debit and we could cancel it immediately so we didn’t have any payments deducted. I have checked my bank regularly and there has been no sign of any direct debit being set up. However today the payment of £7.99 has been taken as a card payment with no option to cancel it. This was pushed on us and we were given misleading information

  • supporters 0

Lapsed. Clare has not responded in 90 days

  • Comments (1)

TEAM KNOWHOW | | VERIFIED

Hi Clare, sorry to hear this. Please email [email protected] with your name, address, reference numbers, the item and a copy of your post and we'll be happy to assist. Thanks - Ryan
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