Currys PC World

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Kim's complaint against Currys PC World

Kim hanna

17/10/2016

[LAPSED] Product support

Complaint against Currys PC World

I have had 2 payments of £4.00 for product support ag go out of my bank and I don't have a clue what this is for and I also did not agree or was told about any of this. I am absolutely disgusted with this.

  • supporters 0

Lapsed. Kim has not responded in 90 days

  • Comments (5)

TEAM KNOWHOW | | VERIFIED

Hi Kim, I am sorry that you don't recognise the payments in question. The payments appear to be for Service Agreements, if you would kindly provide me with your full name and address I can check on this further for you - Shaun

Kim hanna | | VERIFIED

User Responded via private message

TEAM KNOWHOW | | VERIFIED

Hi Kim, thank you for the information. Its for a Careplan agreement (ref BHDQK64L) on a Beko washing machine bought in August. Are you wanting me to cancel it for you? Thanks, Rach

Kim hanna | | VERIFIED

Yes please as I did not sign up for this. And was also not told about this. Thanks for your help. Kim

TEAM KNOWHOW | | VERIFIED

No problem Kim, this is now cancelled for you. No further payments will be taken - Thanks Georgia
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