Currys PC World

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Julie's complaint against Currys PC World

Julie Ross

11/05/2019

[RESPONDED] Product Support AG

Complaint against Currys PC World

Mrs Julie Ross, 2 Winton Avenue, Leicester LE3 1DH. I'd like to make a complaint about Currys PC world as I have recently discovered that my bank account is being charged £8 a month in total (there are 3 separate transactions with different values) for Product Support AG. I was not aware of these charges and it is only following a recent review of my account that I noticed these charges. I do not know how to cancel/stop any future charges as there is no Direct Debit or Standing Order on my account, thus I believe Currrys PC world is charging my bank account directly.

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Currys PC World has responded

  • Comments (1)

TEAM KNOWHOW | | VERIFIED

Hi Julie , thanks for getting in touch. Very sorry to learn of the issues you have raised and if you still require assistance with this, please e-mail your full name and address, your agreement number to [email protected] along with a copy of your post quoting the reference number SPK180961 Thanks, Rich D
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