Currys PC World

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2904 Reviews

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Darren's complaint against Currys PC World

Darren Andrews

03/01/2017

[LAPSED] Product support ag

Complaint against Currys PC World

I made a purchase for a new lg oled to and after noticing 2 payments each month a day apart from each other. One for £1.42 and the other £6.75 coming out of my account I was a little confused. After looking up I've found I'm not the only one and this has happened to lots of people. I didn't sign up to this and I want it stopped.

  • supporters 0

Lapsed. Darren has not responded in 90 days

  • Comments (6)

TEAM KNOWHOW | | VERIFIED

Hi Darren. Can you please provide your full address including postcode? I can then locate the agreements and process the cancellation. Thanks. Carrie.

TEAM KNOWHOW | | VERIFIED

Hi Darren. Can you please provide your full address including postcode? I can then locate the agreements and process the cancellation. Thanks. Carrie.

Darren Andrews | | VERIFIED

User Responded via private message

TEAM KNOWHOW | | VERIFIED

Hi Darren. I confirm that both agreements are now cancelled. No further payments will be requested. Thanks. Carrie.

Darren Andrews | | VERIFIED

User Responded via private message

TEAM KNOWHOW | | VERIFIED

Hi Darren. Written confirmation will be sent by post. No refund is due as per the terms and conditions of the agreement provided at the time of purchase. Purchase of the agreement and details of the card mandate are detailed on your receipt. Thanks. Carrie.
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