Currys PC World

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Nicole's complaint against Currys PC World

Nicole Richardson

15/11/2016

[LAPSED] Payments

Complaint against Currys PC World

Hey There has been a payment coming out of my account every month since July 2015 now that i have looked into it, under product support AG 0844 800 6080 GB. Which has been £9.50 every month. So the payments started to come out of my account ever since I bought my Apple Mac from Currys PC World. It is not a direct debit so I don't know how you have gained access to my account and got the authorisation to take the cash out of my bank account. Really not happy with the situation. I know its only £142.50 but thats a fair bit of money for the company to be taking out of my account with no authorisation. Can you explain to me how this has happened and if I can get said money back from yourselves ? Nicole

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Lapsed. Nicole has not responded in 90 days

  • Comments (1)

TEAM KNOWHOW | | VERIFIED

Hi Nicole, please send a private message with your full address on so I can locate your agreement and advise on the details. Thanks, Rach
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