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Rosemary's complaint against Currys PC World
[LAPSED] Poor customer service
Complaint against Currys PC World
Ordered a oven & fridge freezer,in October, delivered my oven 6th Nov,I asked where my fridge was, don’t know they said, made a special journey to store, and was told it wasn’t ordered, said it would be delivered 3 days later, the day arrived, delivery men didn’t want to take the door off although we paid for it to taken off, on inspection the fridge was scratched in several places, rang call centre, they said they would take 20% off, but on reflection after finding more scratches, asked for more discount, because they scratched the front door handle too, no they said, so we told them to fetch it back, it turns out they never gave us any discount anyway, so it’s going back, and after all the inconvenience got nothing, so I will not be using Curry’s again.
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Lapsed. Rosemary has not responded in 90 days
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