Currys PC World

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Rosemary's complaint against Currys PC World

Rosemary Everitt

10/11/2018

[LAPSED] Poor customer service

Complaint against Currys PC World

Ordered a oven & fridge freezer,in October, delivered my oven 6th Nov,I asked where my fridge was, don’t know they said, made a special journey to store, and was told it wasn’t ordered, said it would be delivered 3 days later, the day arrived, delivery men didn’t want to take the door off although we paid for it to taken off, on inspection the fridge was scratched in several places, rang call centre, they said they would take 20% off, but on reflection after finding more scratches, asked for more discount, because they scratched the front door handle too, no they said, so we told them to fetch it back, it turns out they never gave us any discount anyway, so it’s going back, and after all the inconvenience got nothing, so I will not be using Curry’s again.

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Lapsed. Rosemary has not responded in 90 days

  • Comments (1)

TEAM KNOWHOW | | VERIFIED

I am sorry to learn of the problems that you have encountered with the service and damage that has been caused .if you could kindly email me at [email protected] quoting your unique reference of SPK180786 the subject line. If you could also include your full name, address along with a copy of your Spokesman post, I am happy to look into this matter further.- Rich D
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