Currys PC World

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Daniel's complaint against Currys PC World

Daniel Sharp

19/07/2016

[LAPSED] product support AG

Complaint against Currys PC World

I have been looking at my bank statement and money has been coming out from Product support AG which I have not authorized and I was given my laptop to me by my university, so there should be not extra cost. This money has come out recently and I would like to put a stop to it and be refunded the money.

  • supporters 0

Lapsed. Daniel has not responded in 90 days

  • Comments (3)

TEAM KNOWHOW | | VERIFIED

Hi Daniel, Thank you for you post, I am sorry that your support agreement is unwanted. If you can PM me your full address and the model of your laptop I can cancel these payments for you. Could you please check if this is shown on your receipt and send me a copy of this so I can address it with the store in question? Thanks Georgia

Daniel Sharp | | VERIFIED

User Responded via private message

TEAM KNOWHOW | | VERIFIED

Hi Daniel, thank you for the info. Iv found an agreement (ref BGGGVN8E) but its not for a laptop. Can you confirm the monthly amount being paid please? Thanks, Rach
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