Currys PC World

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Joanna's complaint against Currys PC World

Joanna Wright

04/05/2016

[LAPSED] Product Support

Complaint against Currys PC World

I bought an iPad last year, I was told I would get a months free product support and then after that free month from then on Product Support has gone out of my direct debit, even when I tried to cancel it.

  • supporters 0

Lapsed. Joanna has not responded in 90 days

  • Comments (5)

TEAM KNOWHOW | | VERIFIED

I'm disappointed that these payments have been taken despite cancelling. If you can send any details you have to - [email protected] - we'll do everything we can to help. Kind regards, Matt

Joanna Wright | | VERIFIED

User Responded via private message

TEAM KNOWHOW | | VERIFIED

Hi Joanne If you would just like to note in your email that you have contacted us via this forum, my colleagues will have full visibility of all previous correspondence. We look forward to hearing from you. Richard

Joanna Wright | | VERIFIED

User Responded via private message

TEAM KNOWHOW | | VERIFIED

No problem Joanne, we will respond shortly to the email for you. Thanks - Nino
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