Currys PC World

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Andrea's complaint against Currys PC World

Andrea Veci

04/01/2017

[LAPSED] Product support ag cancellation

Complaint against Currys PC World

I bought a laptop at Currys in June 2015 I wasn't told that there would be any product support fee I have read other complains about it and I would like o cancel it and be refund. I'm really disappointed with Currys and will think twice before I buy again from them. Specially seeing this is something that seems to have caused a lot of issues with many customers.

  • supporters 0

Lapsed. Andrea has not responded in 90 days

  • Comments (5)

TEAM KNOWHOW | | VERIFIED

Hi Andrea, Please can I have your address, agreement number from the receipt, amount debited and the product in question. This will help me locate the support agreement in question - Tony

Andrea Veci | | VERIFIED

User Responded via private message

TEAM KNOWHOW | | VERIFIED

Hi, I have located the agreement BGX6TK9R and cancelled it for you. Any payments taken are not refundable as you would have signed a direct debit mandate in store and details of the agreement will show on your receipt - Tony

Andrea Veci | | VERIFIED

User Responded via private message

TEAM KNOWHOW | | VERIFIED

No problem Andrea. Its all cancelled for you. - LH
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