Currys PC World

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Diana's complaint against Currys PC World

Diana Jaune

19/04/2018

[LAPSED] Product Support charge

Complaint against Currys PC World

I've brought computer in September 2017 from Currys PC world and now each month they are deducting £8.49 from my bank account. Didn't realised it till December as thought it might be only one deduction for something, but when they even start to taking it off more offten than once a month I was annoyed. I asked bank to cancel these payment as no one in Currys (Craigavon) were able to help me, pretending they don't know anything about it. It has been taken without my permission, I clearly had told the sales assistant that I don't want any warranties and so on as computer worth couple hundred pound and now they charged me nearly a £100 during the period!!

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Lapsed. Diana has not responded in 90 days

  • Comments (1)

TEAM KNOWHOW | | VERIFIED

Hi Diana, Thanks for getting in touch. If I could kindly ask you to forward your address and contact details to [email protected], we'll gladly look into your concerns in a greater depth. To help ensure a prompt response please include the reference SPK1061 in the subject line of the email. Richard
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