Currys PC World

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Abdiasis's complaint against Currys PC World

Abdiasis Basaweyne

14/05/2017

[LAPSED] Complaint about Currys PC World

Complaint against Currys PC World

Hi, I purchased a laptop over 5months ago from PC World London and wish to cancel the monthly £9 product support AG "card payment" that's been coming out of my bank for the last two months which is April and May.we had an agreement the money should finish 10th july but this product support ag I don't know where is coming from. how will I get £18 which has already came out of my bank? Thank you

  • supporters 0

Lapsed. Abdiasis has not responded in 90 days

  • Comments (3)

TEAM KNOWHOW | | VERIFIED

Hi Adbiasis, Thanks for posting. So we can look to assist can you please email use at [email protected] quoting SPK112, including your receipt number, date and branch number (from the top of your receipt) the Mandate reference (about halfway down) and the Support Agreement reference (just above the monthly charge advise)? - Jay

Abdiasis Basaweyne | | VERIFIED

i have already talked to one of currys pc world staff and confirmed that they cancel the support agreement and the money will be in my account in few days. thanks

TEAM KNOWHOW | | VERIFIED

Ok, usually take 5-7 working days let us know if not there by then. - Jay
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