Currys PC World

4.00 stars

2904 Reviews

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Rhapsody's review of Currys PC World

Rhapsody Horridge


Product Support AG

Review of Currys PC World

I bought a laptop recently in October, I received a month trial of product support and was told to cancel if I didn’t want to continue with the agreement. 2 months pass and it slipps my mind. I check my bank statement and I see only one payment of £7.99 leave my account for product support. I immediately rang the support number and cancelled my agreement with the intention of receiving a refund for the previous payment taken from me... this doesn’t happen. I check my bank again to see only 3 days later another payment of £7.99 taken from my account. This is not right and unfair as I explicitly cancelled my agreement on the phone.

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Hi, thanks for getting in touch, apologies for the delay in response. So we can look into this for you, please email a copy of this review and the reference SPK180815 to [email protected], including your full name and address, along with the amount you are being charged monthly. - Ed
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