Currys PC World

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Aasiyah's complaint against Currys PC World

Aasiyah Salih

20/09/2018

[LAPSED] Product Support AG

Complaint against Currys PC World

I was recently billed £40 for Knowhow cloud without my consent. I was on hold for half an hour in total afyer 3 separate advisors blind transferred me back through to the same department. Having been billed this I looked through my monthlt transactions since I purchased my laptop in September 16. I have been billed £8.50 a month for Product Support AG. I have not consented to this. The customer service in the call centres is appalling. I have not been allowed to cancel the £8.50 subscription even though I have not consented to this. I will never NEVER purchase from Currys again. Their tactics are sly and disgusting.

  • supporters 0

Lapsed. Aasiyah has not responded in 90 days

  • Comments (1)

TEAM KNOWHOW | | VERIFIED

Hi Aasiyah, I'm sorry to hear this. So our team can assist you further please can you contact us at [email protected] using SPK180750 as the subject and a copy of this message in the body of your email. Thanks - Nathan
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