Currys PC World

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Natalie's complaint against Currys PC World

Natalie Pardoe

16/10/2017

[RESPONDED] Unauthorised charges

Complaint against Currys PC World

I bought my laptop 3, possibly 4 years ago and have just noticed a bank charge from teamknowhow-cloud for £30 which I assume is for the annual renewal which I have never wanted or asked for. I obviously haven't noticed this in previous years. I've checked my emails, I've received no warning of this payment. As it has only been a week since the payment has been taken is it possible to receive a refund?

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Currys PC World has responded

  • Comments (1)

TEAM KNOWHOW | | VERIFIED

spk537 Hi Natalie, thanks for getting in touch. We can certainly look to sort that for you. Kindly email us at [email protected]whow.com with your address, receipt and contact details. Please include a copy of these posts for our records Thanks Ian
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