Currys PC World

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Mariska's complaint against Currys PC World

Mariska King

22/12/2017

[LAPSED] Monthly Credit Card charge

Complaint against Currys PC World

Hi I've had a monthly deduction for more than 2 years now for approx GBP3 a month. This was only supposed to be for 12 months. How do I go about cancelling this and obtaining a refund for the last year? Please advise which details are required. Regards

  • supporters 0

Lapsed. Mariska has not responded in 90 days

  • Comments (4)

TEAM KNOWHOW | | VERIFIED

Hi Mariska, thank you for getting in touch and bringing this to our attention. It is disappointing to learn that you were not aware of the extra year of payments. The contract you have would be a rolling one on a yearly basis. So we can refund you the last years payments, please e-mail us with your agreement number, full address and make and model along with a copy of this post to the following:

TEAM KNOWHOW | | VERIFIED

[email protected] Please include the reference number SPK798. Regards Rich D

Mariska King | | VERIFIED

Thank you for the quick response. I'll email you with the details - just need to collect the documents from storage next week. Regards

TEAM KNOWHOW | | VERIFIED

Thank you Mariska. RD
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