Currys PC World

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Jeanette's complaint against Currys PC World

Jeanette Mackerill

24/11/2019

[LAPSED] Product support AG

Complaint against Currys PC World

I have just noticed a payment for £9.49 been taken out of my bank account from Product Support AG. I've just gone back through my account and this payment has been taken towards the end of each month for the last 2 years. I have no idea why it has been taken out but the dates coincide with a laptop I bought from currys PC world. I was not aware of the product support when I bought the laptop and I have adequate house insurance that would cover it. Please could someone inform me how this has happened and how I can cancel these payments? Many thanks

  • supporters 0

Lapsed. Jeanette has not responded in 90 days

  • Comments (1)

TEAM KNOWHOW | | VERIFIED

Hi Jeanette, thanks for your your post regarding the product support agreement. I Am sorry that you were not aware that this had been taken from your account and so this can be investigated further could you please email [email protected] quoting reference: SPK181094 including your full name, address and amount that has been taken. - Rich D
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