Currys PC World

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Siobhan 's complaint against Currys PC World

Siobhan Quayle

14/02/2018

[LAPSED] Ag product payment

Complaint against Currys PC World

Iv been charged for several months now for this payment that I didn’t ask for or want. I was supposed to get 6months free of this protection as the notebook I bought was ex display but instead you’ve charged me for it ever since I bought the netbook. What a joke!

  • supporters 0

Lapsed. Siobhan has not responded in 90 days

  • Comments (10)

TEAM KNOWHOW | | VERIFIED

Hi Siobhan - thanks for getting in touch. I'm sorry to hear of any unwanted payments. In order for me to look into this further, could you please send me your full name, address and receipt/order details to; [email protected] quoting reference number SPK918 in the subject line? Thanks - Emily.

Siobhan Quayle | | VERIFIED

User Responded via private message

TEAM KNOWHOW | | VERIFIED

Thanks for the reply. If the agreement was taken out in the last 2 weeks you would need to return to the store so any discrepancies can be rectified. RD

Siobhan Quayle | | VERIFIED

User Responded via private message

Siobhan Quayle | | VERIFIED

User Responded via private message

TEAM KNOWHOW | | VERIFIED

Thanks for the reply. I am sorry that you have been given the runaround, if you can please send me your full name, address and receipt/order details to; [email protected] quoting reference number SPK918 in the subject line? - Rich D

Siobhan Quayle | | VERIFIED

User Responded via private message

TEAM KNOWHOW | | VERIFIED

Thanks for the reply Siobhan. I have located the e-mail and the reason you have been advised to go back to the store is because it was the sales assistant who provided this offer to you and you would need to speak with them why they have not put this as a free of charge cover, although In my experience, I have not heard of the store giving cover away for free for longer than 1 month.- Rich D

Siobhan Quayle | | VERIFIED

User Responded via private message

TEAM KNOWHOW | | VERIFIED

Yes of course we can. I will get this arranged for you. - Rich D
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