Currys PC World

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Vikki's complaint against Currys PC World

Vikki Dugdale


[RESPONDED] AG Product Support

Complaint against Currys PC World

I bought a television from Currys, was asked by the salesman if I wanted product support, I said several times that I did not but he was very pushy and didn't want to take no for an answer. I was replacing the television because we had been burgled the day before, and had been up half the night with the children, who were quite upset, and the last thing I wanted was to stand there arguing. Eventually he said that the first month was free and he could cancel it straight away, so I agreed for him to do that. I've since realised to my annoyance that It was not cancelled and I am not able to cancel the direct debit because of the way the payment has been set up. How do I get this payment stopped?

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Currys PC World has responded

  • Comments (1)


Hi Vikki , thanks for getting in touch. Very sorry to learn of the issues you have raised and if you still require assistance with this, please e-mail your full name and address, your agreement number to [email protected] along with a copy of your post quoting the reference number SPK181005 Thanks Rich D
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