Currys PC World

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Alison's complaint against Currys PC World

Alison Molyneux

21/08/2017

[RESPONDED] Awful

Complaint against Currys PC World

There was nobody on the tills and had to wait a good few minutes before anybody came over,( I wasn't the only customer waiting to pay) even though there was lots of staff walking around aimlessly. When somebody did eventually come over there was no apology for the wait. This is the second time I've been into this store and the second time I've found the staff to have no customer service skills what so ever.

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Currys PC World has responded

  • Comments (2)

KNOWHOW TOHELP | | VERIFIED

Hi Alison, thanks for getting in touch. I am really sorry to learn of your disappointment when visiting one of our stores. In order for me to look into this further for you please email a copy of your complaint to [email protected] along with your full name, full address, the store in question and reference spk351 added in the subject bar. I look forward to hearing from you. Thanks - Leanne C

KNOWHOW TOHELP | | VERIFIED

Hi Alison, thanks for getting in touch. I am really sorry to learn of your disappointment when visiting one of our stores. In order for me to look into this further for you please email a copy of your complaint to [email protected] along with your full name, full address, the store in question and reference spk351 added in the subject bar. I look forward to hearing from you. Thanks - Leanne C
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