Currys PC World

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Thomas's complaint against Currys PC World

Thomas McCue

29/09/2016

[LAPSED] Product Support AG

Complaint against Currys PC World

Well in may I purchased a smart Tv from Currys and can't remember consenting to this additional service, I did say for dirst month I would have the service but that was in May 2016 and we are now to end of September 2016, So I would like this service stopped asap thanks .

  • supporters 0

Lapsed. Thomas has not responded in 90 days

  • Comments (7)

TEAM KNOWHOW | | VERIFIED

Hi Thomas, thank you for your post in relation to the Service Agreement provided. I do understand your comments and in order to stop the agreement after the first month, we would require you to contact us to advise accordingly. If you can kindly provide me with your full name, address, service agreement and the amount due per month, I can then cancel the service agreement for you - Shaun

Thomas McCue | | VERIFIED

User Responded via private message

TEAM KNOWHOW | | VERIFIED

Thank you Thomas, I have cancelled this a refunded the September payment back to your card - Thanks Georgia

Thomas McCue | | VERIFIED

User Responded via private message

TEAM KNOWHOW | | VERIFIED

Yes Thomas, no further payment shall be taken - Thanks Georgia

Thomas McCue | | VERIFIED

Great thanks for your help.

TEAM KNOWHOW | | VERIFIED

No problem Thomas, have a nice day - Thanks Georgia
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