Currys PC World

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Yvonne's complaint against Currys PC World

Yvonne Owens

18/01/2019

[RESPONDED] Product support ag

Complaint against Currys PC World

I bought a laptop last year unaware of the fact I’d be charged 5.99 per month for product support. Spoke to someone in store that said to just cancel the direct debit. Have done that and it is still coming out of my account.

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Currys PC World has responded

  • Comments (1)

TEAM KNOWHOW | | VERIFIED

Hi Yvonne, that does sound odd that even after cancelling the Direct Debit it still seems to be coming out? So we can look into this further for you, please email a copy of this review and the reference SPK180810 to [email protected], including your full name and address, along with the amount you are being charged monthly. - Ed
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