Currys PC World

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Christopher's complaint against Currys PC World

Christopher Riley

27/06/2016

[LAPSED] Product Support AG

Complaint against Currys PC World

I find that on checking my credit card statement, that I am paying £2.50 a month for Product Support AG.I had no idea that I would be paying for said product. It was never explained to me and I do not want it. I wish for any payments made under this product to be returned to me and to stop any other payments being taken from my Credit Card. Thanks C .Riley

  • supporters 0

Lapsed. Christopher has not responded in 90 days

  • Comments (4)

TEAM KNOWHOW | | VERIFIED

Hi Chris, Thank you for your recent contact. So we can look into this for you can you advise as much of the following info as a Private Message: - Your full name and address including the postcode - date of purchase - branch number - receipt number Once in receipt we will investigate the issues you have raised. Kind regards, Gary The Knowhow Social Media Team

Christopher Riley | | VERIFIED

User Responded via private message

TEAM KNOWHOW | | VERIFIED

Hi Chris, Have requested that the payment be cancelled. As one is in progress this may still be taken. Looking at the payment history I can see that a total of £22.50 has been taken. I am happy to arrange for our Finance Team contact you to make this payment back to your account. Do you have a contact number so I can pass on your details to our Finance Department so they can transfer the payment via Bacs. I have noted details of our contact under case reference number CC3092668.

TEAM KNOWHOW | | VERIFIED

Please quote this in any future contact. Thanks, Gary The Knowhow Social Media Team
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