Currys PC World

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Russell's complaint against Currys PC World

Russell Willsmer

02/09/2017

[LAPSED] Being charged for support, despite never asking for it

Complaint against Currys PC World

I purchased a Laptop on the 27/04/17. Imagine my surprise on discovering through my Bank accounts, that I have been charged for support. At the point of purchase, the Agent informed me that he could not get on the main site, so was putting it through the Business side. At no time was I aware that I would be charged a monthly support fee. 8-50 has gone through on 30/05, 3/07, 31/07 and 29/08, £34 in total. I never ever take out product support, as the sale of goods act covers any issues within any guarantee. I want this cancelled and totally refunded

  • supporters 0

Lapsed. Russell has not responded in 90 days

  • Comments (1)

TEAM KNOWHOW | | VERIFIED

Hi Russell, I am sorry to learn that you wish to cancel this agreement. In order for us to do so, can you please email us a copy of this post along with your full name and address to [email protected] Please also quote reference spk375 in the subject line. - Leanne S
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