Currys PC World

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anthony's complaint against Currys PC World

anthony finlay

02/01/2018

[LAPSED] Bought a beko fridge freezer a year ago

Complaint against Currys PC World

bought this fridge freezer a year ago its been a year and after 6 fridges with leaking water dispensers and the current one that does not want to keep temprature and after being told a new one will be delivered again only to discover when they turn up they have nothing on board just to return old one which is full of goods in freezer then store manager did not know how to enter a uplift code also been waiting for a phone call to tell me when the new one is being delivered which they have not even bothered to book please a spokemans said please help me

  • supporters 0

Lapsed. anthony has not responded in 90 days

  • Comments (18)

TEAM KNOWHOW | | VERIFIED

Hi Anthony, I'm sorry to hear of the issue you are having. In order to look in to this for you, please can you send your full name, address including postcode and the latest order reference number to [email protected] Please quote reference SPK816, with a copy of your post. Thanks, Gemma

anthony finlay | | VERIFIED

User Responded via private message

anthony finlay | | VERIFIED

PS i cant find my order number i dont have one as they have not even ordered one yet had around 5 or 6 even had a currys own make first ever one and that packed up with a fortnight lost everything they didnt do anything then please let me know

TEAM KNOWHOW | | VERIFIED

Hi Anthony, I'm sorry to hear of the issue you are having. please can you send your full name, address including postcode and contact number via email to [email protected] Please quote reference SPK816, with a copy of your post. Please note that we do advise on not placing any of your personal details on the forum for public view. If you can remove these please do. - LH

anthony finlay | | VERIFIED

i have just sent you my address etc cheers

anthony finlay | | VERIFIED

User Responded via private message

TEAM KNOWHOW | | VERIFIED

Thank you Anthony, we will check, investigate and respond to your email, within due course. - Gemma

anthony finlay | | VERIFIED

User Responded via private message

TEAM KNOWHOW | | VERIFIED

Hi Anthony, we are from Team Knowhow. - Gemma

anthony finlay | | VERIFIED

User Responded via private message

TEAM KNOWHOW | | VERIFIED

Hi Anthony, please send an email with the requested details from the first response and someone will be in touch in due course. - Gemma

anthony finlay | | VERIFIED

User Responded via private message

anthony finlay | | VERIFIED

how about someone withg authority contact me by phone as it stands im thinking of taking you to court absolute disgusting way we have been treated

TEAM KNOWHOW | | VERIFIED

HI Anthony, Just checked our inbox but I cannot locate anything from you? Double check you have emailed [email protected] Thanks, Ollie.

anthony finlay | | VERIFIED

User Responded via private message

TEAM KNOWHOW | | VERIFIED

Hi Anthony, whats your email address? Unable to locate an email address from yourself. - Gemma

anthony finlay | | VERIFIED

User Responded via private message

TEAM KNOWHOW | | VERIFIED

Thank you Anthony, we were looking out for an email address from yourself, which will be why we couldn't locate it. I will make sure you get a response today, however, there is a delay with emails. Apologies. - Gemma
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