Currys PC World

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Rebecca's complaint against Currys PC World

Rebecca Allman

16/06/2018

[RESOLVED] - Broken 8 week old washing machine

Complaint against Currys PC World

I'm absolutely appalled with currys bought a washing machine 8 weeks ago and it's got no power! Had an engineer twice and diagnosed fault, 2 engineer came with the wrong part which the 1st engineer had ordered. I don't want a repaired brand new machine I want a replacement or refund under my consumer rights currys have caused me insignificant inconvience and I've had to spend money on taxis and launderette costs My rights state they cannrepair if they don't cause any of these which they have

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Currys PC World resolved this complaint

  • Comments (2)

TEAM KNOWHOW | | VERIFIED

Hi Rebecca, I'm really sorry to hear that your product is not working as expected. So I can investigate and help further, please email me your full name, address, postcode, contact number, a copy of the above post to [email protected] and put ref SPK180639 in the subject bar. Thanks.- AK

Rebecca Allman | | VERIFIED

After me emailing the CEO and through many back a for messages on fb , I am now getting a replacement
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