Currys PC World

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Louise's complaint against Currys PC World

Louise cumming

11/10/2016

[RESOLVED] - Product support ag

Complaint against Currys PC World

In July I purchased a few items from currys pc world. I was refunded for 2 of the items as they weren't in stock. As a good will gesture I was giving a 1 months FREE product support. August, September and October I have been charged for two amounts each month - 1 for £1.90 and the other for £2.85. I have not agreed to this being taken out my bank account and would like it to stop.

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Currys PC World resolved this complaint

  • Comments (6)

TEAM KNOWHOW | | VERIFIED

Hi Louise, Sorry to hear about this situation. So I can check this out a little further, can you please private message me your details including your address details? Thanks, Ollie.

Louise cumming | | VERIFIED

User Responded via private message

TEAM KNOWHOW | | VERIFIED

Hi Louise, thank you for the information. I'm showing an agreement for a dishwasher and a cooker. Are you wanting both cancelling? Thanks, Rach

Louise cumming | | VERIFIED

User Responded via private message

TEAM KNOWHOW | | VERIFIED

Hi Louise, I can confirm that both Care Plans have now been fully cancelled. Thanks, AK

Louise cumming | | VERIFIED

Quickly and easily dealt with
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