Currys PC World

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Carrie's complaint against Currys PC World

Carrie Greenfield

22/11/2016

[LAPSED] PRODUCT SUPPORT AG

Complaint against Currys PC World

I purchased a TV back in March 2014 and paid with my credit card and it has now come to my attention that a £7.50 "Product Support" charge has been made to my credit card every month since. I didn't wilfully purchase product support and certainly didn't authorise a monthly payment.

  • supporters 0

Lapsed. Carrie has not responded in 90 days

  • Comments (2)

TEAM KNOWHOW | | VERIFIED

Hi Carrie, thank you for contacting us regarding the product support agreement. I am sorry you were unaware that the agreement was in place, however, your purchase receipt will show the agreement number and payment details. You will have been provided with the terms and conditions at the time of the purchase. If you wish to cancel we will be more than happy to do this for you. We would require

TEAM KNOWHOW | | VERIFIED

your full name if this differs from your username, postcode, contact number, agreement number and the product that this covers. Thanks, Rich d
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