Currys PC World

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Moe's complaint against Currys PC World

Moe S

27/11/2019

[LAPSED] Product support ag

Complaint against Currys PC World

have just noticed a payment for £8.o9 been taken out of my bank account from Product Support AG. I've just gone back through my account and this payment has been taken towards the end of each month since March . I have no idea why it has been taken out but the dates coincide with a laptop I bought from currys PC world. I was not aware of the product support when I bought the laptop and I have adequate house insurance that would cover it. Please could someone inform me how this has happened and how I can cancel these payments? Many thanks

  • supporters 0

Lapsed. Moe has not responded in 90 days

  • Comments (1)

TEAM KNOWHOW | | VERIFIED

Hi Moe, I'm sorry to learn of the charge you have just noticed. So we can look in to this for you, please can you email your full name, address including postcode, agreement reference, make and model of the laptop to [email protected] Please use SPK181099 in the subject bar and a copy of your post in the body of the email. - Gemma
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