Currys PC World

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Michelle's complaint against Currys PC World

Michelle McBurney

09/11/2017

[LAPSED] Cancelling monthly direct debits for care plans

Complaint against Currys PC World

I have two direct debits every month one for £8.50 and another for £5.50 for careplans that I want to cancel. I cannot find any information on how to cancel and every time I phone my local store they never answer to be able to ask them.

  • supporters 0

Lapsed. Michelle has not responded in 90 days

  • Comments (5)

TEAM KNOWHOW | | VERIFIED

I'm sorry you have struggled to cancel these Michelle. So I can help with this, please email me at [email protected] with your full name, address and make and models of the products in question. Please include your original post and the ref SPK658 in the subject bar. Thanks -Marcus

Michelle McBurney | | VERIFIED

I have sent an email with all the information but it tells me that email is not valid and cannot send it.

TEAM KNOWHOW | | VERIFIED

Sorry Michelle, I missed off a bit! - the full email address is [email protected] My apologies - Marcus

Michelle McBurney | | VERIFIED

User Responded via private message

TEAM KNOWHOW | | VERIFIED

Not a problem Michelle
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