Currys PC World

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Daniel's complaint against Currys PC World

Daniel Priest

05/07/2017

[LAPSED] Cancelling payment of Product Support AG

Complaint against Currys PC World

Purchased a HP Pavilion laptop from Currys PCWORLD back in 2014 and noticed a £7.50 charge each month on the bank statement. We've been onto the bank thinking we can cancel the direct debit but its not listed and product support AG is coming out as a 'card payment' i would like to cancel this support as i no longer have the product. I contacted via phone but they said there is no information of me on the system but i am still being charged every month. I have no reference number as i have lost the receipt. PLEASE HELP!!!

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Lapsed. Daniel has not responded in 90 days

  • Comments (1)

TEAM KNOWHOW | | VERIFIED

Hi Daniel. Sorry to hear that you are having difficulty getting this cancelled. We will certainly be happy to help. If you could email us at [email protected], with a copy of the post, and the reference SPK247. Reading your post, it may help if you can give us your full name and address, but also any alternative names or addresses that this payment could have been set up under. Many thank
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