Currys PC World

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Alan's complaint against Currys PC World

Alan Oliver

02/11/2017

[LAPSED] Cancelling Product support AG

Complaint against Currys PC World

I have like many tried, once I finally worked out what the charge to me account was, to cancel the product support for the 2 IPAD's I bought some years ago. The phone number to ring and cancel is pathetic. I have given up on how many times I have tried to get through but surprise surprise not joy. I bet if I was taking out a new policy it would be different. How can I cancel the Product support that I do not need? Alan

  • supporters 0

Lapsed. Alan has not responded in 90 days

  • Comments (9)

TEAM KNOWHOW | | VERIFIED

Hi Alan, please send your address and agreement numbers to [email protected] with ref spk 631 in the subject line. Please also include your address and support agreement reference numbers. I can then locate the details and assist - Tony

Alan Oliver | | VERIFIED

Hi Tony As its such a long time ago and I was only led to believe the cover would be for a year I don't have any of this. You can have my address and post code email address but that's all. I think this whole thing sucks. Shame on Currys PC World

TEAM KNOWHOW | | VERIFIED

Hi Alan, email over as many of the details you can. I need to point out here I am trying to assist you

Alan Oliver | | VERIFIED

And I am like many customers on this subject not very happy. I will as you have asked send you my deatils

TEAM KNOWHOW | | VERIFIED

1

Alan Oliver | | VERIFIED

Well 2 things. I hope the comment of 1 was just a slip of the keyboard as if you look on this site you will see at least 20 people that are having the same problem. Secondly I have sent info to the email address you suggested but no reply. Are you looking into it?

TEAM KNOWHOW | | VERIFIED

Hi, It will be looked into and responded to via that channel. Must be and issue with Spokesman site with the 1 message - Tony

Alan Oliver | | VERIFIED

I have just had a response from that channel and will be getting a refund Alan 1

TEAM KNOWHOW | | VERIFIED

Hi, good news indeed Alan -Tony
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