Currys PC World

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gerald's complaint against Currys PC World

gerald sheehan

15/12/2016

[LAPSED] cannot repair freezer

Complaint against Currys PC World

freezer over freezing had a repair on 11th nov 2nd repair 2nd dec 3rd repair 8th dec report cannot repair no longer have the parts needed now getting the run around was told on the 3rd on the phone that it will take 3 working days to get a replacement the 3 working days is now up I'm now told it will take 6days more as the paper work has gone back to the parts department if I don't hear within that time call them that will be 22 dec 3days to go to xmas day no good I need to get my axmas food in THANKS FOR LEAVING ME IN THIS SPOT I want a replacement now not in 6 days time Mr G SHEEHAN

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Lapsed. gerald has not responded in 90 days

  • Comments (1)

TEAM KNOWHOW | | VERIFIED

Hi Gerald, I'm sorry to learn of the problems. If you'd like to advise me of your address, agreement number and contact details, i'll gladly look into your enquiry in a greater depth. In the event that the repair has fallen outside the terms of your agreement I can request for it to be replaced. Richard
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