Currys PC World

3.00 stars

2584 Reviews

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Angela's complaint against Currys PC World

Angela Burgoyne

05/07/2018

[RESPONDED] Care plan I knew nothing about

Complaint against Currys PC World

We purchased a tv in February 2017 on a buy now pay in six months. So my bank details were given in case interest was charged. I paid in full for the tv. I’ve now noticed that £6 a month has been going out of my bank account as product support AG. When I phoned my bank they said it was at least 14 payments! I’ve phoned customer service at Currys and they tell me I must have agreed it but as a good will gesture they would refund me six payments!!!!! I’m not accepting this. I will fight on!!

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Currys PC World has responded

  • Comments (1)

KNOWHOW TOHELP | | VERIFIED

This is concerning to hear Angela, could you please send us an email to [email protected] quoting reference: SPK180667, and including your full name, address, and any references you have for the payment along with a copy of your post? - Jack
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