Currys PC World

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Laura's complaint against Currys PC World

Laura Faye

10/02/2017

[RESOLVED] - Charged for careplan I specifically said I didnt want

Complaint against Currys PC World

Since I bought a laptop last year I have apparently been charged £7.50 a month for a careplan, despite specifically saying at the time that I didn't want it. I'm absolutely furious, you are taking my money each month for a product I said I didn't want. I want it refunded, all of it, and the careplan cancelled.

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Currys PC World resolved this complaint

  • Comments (2)

TEAM KNOWHOW | | VERIFIED

Hi Laura. I note your comments regarding your Careplan. Can you please private message your full address including postcode and contact number so we can look into this for you? Thanks. Carrie.

Laura Faye | | VERIFIED

Was refunded in entirety
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