Currys PC World

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ian's complaint against Currys PC World

ian hamilton

30/08/2017

[LAPSED] Charged for product support despite saying I didnt want it

Complaint against Currys PC World

I have just noticed a charge of £3.50 has gone out of my account for product support and I remember specifically stating that I didn't want it.

  • supporters 0

Lapsed. ian has not responded in 90 days

  • Comments (3)

TEAM KNOWHOW | | VERIFIED

Hi Ian, if you could please email your full address and item in question to [email protected] with ref skp365 in the subject bar, I can cancel it for you. Thanks, Rach

ian hamilton | | VERIFIED

Thank you I have done that, what about the £3.50 that we have already been charged will that be refunded?

TEAM KNOWHOW | | VERIFIED

Hi Ian, A refund will be offered if the cancellation is requested within 14 days of the payment being taken. We look forward to hearing from you. Richard
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