Currys PC World

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Ricardo's complaint against Currys PC World

Ricardo Silva

07/02/2018

[LAPSED] Charged for unauthorised "Support AG"

Complaint against Currys PC World

I have checked my online banking and I was surprised to see a charge of £16.00 for "Support AG". After searching online, lots of people complained that they had money deducted from their account with the same reference after purchasing an item at Currys/PC World. I have purchased a Chromebook recently and after being asked if I wanted to have cover for a year I refused and then paid for the item with my card. I am shocked that a company such as Currys/PC World would remove money from people's accounts without their consent. How can I stop this and get my £16.00 back? Regards

  • supporters 0

Lapsed. Ricardo has not responded in 90 days

  • Comments (1)

TEAM KNOWHOW | | VERIFIED

Hi Ricardo, please send your post to [email protected] along with your address and direct debit number so I can locate the details and have a look - Tony
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