Currys PC World

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Vesi's complaint against Currys PC World

Vesi

04/09/2016

[LAPSED] Complaint Currys

Complaint against Currys PC World

Complaint about Currys PC World I bought a Samsung Tablet at Currys Wrexham and I did not give permission for money to be taken from my credit card account for Product Support AG. Currys must refund all payments...

  • supporters 0

Lapsed. Vesi has not responded in 90 days

  • Comments (5)

TEAM KNOWHOW | | VERIFIED

Hi Vesi, so I can look into this for you, please provide your full name, address, receipt number, date of purchase and store number via private message. - Rach

Vesi | | VERIFIED

User Responded via private message

TEAM KNOWHOW | | VERIFIED

Thanks for getting back to us Vesi. Upon checking our records I can confirm that this agreement was set up for you at the time of purchase. I am happy to cancel the agreement for you to prevent further payments being taken, however, as the agreement is over a year old you would not be entitled to a refund. Let me know if you wish to complete the cancellation? Leanne Reference CC3150232

Vesi | | VERIFIED

I refusal agreements and guarantees when buying ... many attempts to stop it this year in Currys ... they are imposters ... immediately terminate it and return the money back ...

TEAM KNOWHOW | | VERIFIED

Hi Vesi, thank you for your continued communication in relation to the payments you have made. I can confirm that as requested I have cancelled the Service Agreement in question and you will receive notification of this through the post. As detailed previously by my colleague, I am unable to provide you with a refund - Shaun
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