Currys PC World

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Richard's complaint against Currys PC World

Richard Aitman

05/08/2017

[RESPONDED] Continuing to be charged after cancellation

Complaint against Currys PC World

I cancelled my subscription @ £11.00 per month several months ago as the cover was no longer required. You have continued to take card payments after this date and it's becoming a real pain to be honest. Refund this to my card ending 7005 plus compensation for the time I have had to spend to get this resolved. Any further deductions and I will go to trading standards. I expect your response by Tuesday 8th August 2017. Regards Richard Alexander Aitman

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Currys PC World has responded

  • Comments (1)

KNOWHOW TOHELP | | VERIFIED

Hi Richard, Please accept my apologies for the delay in my response, I was concerned to learn of this for me to look in to this further please can you email me at [email protected] quoting the reference spk339 with the following details surname first line of your address and post code and a copy of your original post. Thanks Amie
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