Currys PC World

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John's complaint against Currys PC World

John Milner

08/03/2018

[LAPSED] Curry's Product Support unauthorised debit

Complaint against Currys PC World

I purchased an ASUS tablet from Curry's Chelmsford on August 23 2017. I was offered extra-to-warranty cover but declined it. I have noticed a debit that is being taken each month from my HSBC current a/c at £3.50 per month in the name of Product Support AG. I have found that this is a Curry's associate company and that I am paying for a Warranty that I expressly declined. The deduction has been made each month since August 2017 - from Sept 25th 2017 to Feb 26th 2018 - 6 payments totaling £21.00. I would like Curry's to terminate this unauthorised DD and refund the deductions.

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Lapsed. John has not responded in 90 days

  • Comments (1)

TEAM KNOWHOW | | VERIFIED

Hi John, please accept my apologies for this. So we can get this sorted for you please email [email protected] with your purchase name, full address and any reference and quote 'SPK982'. Thanks - Ryan
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