Currys PC World

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LAWRENCE's complaint against Currys PC World

LAWRENCE SKILLING

05/01/2018

[LAPSED] Curry's rip off sneak charges

Complaint against Currys PC World

Yes, I'm one of the 0844 800 6080 AG mystery charge people. Figure this is to do with a lap top I bought no less than 9 years ago. I actually cancelled this about 7 years ago so top marks for them sneaking this charge past me for all these years. You obviously need due diligence and a complete lack of trust when dealing with these respected national companies. BTW if I'm lucky enough to have someone ask me what the serial number or make of the computer is, or the invoice number is, I haven't got a clue. I didn't think I had to keep the invoice details for the rest of my life in case I was cheated. Besides, if Currys are charging me for this crap surely they have these facts already?

  • supporters 0

Lapsed. LAWRENCE has not responded in 90 days

  • Comments (3)

TEAM KNOWHOW | | VERIFIED

Hi Lawrence, I'm sorry to hear payments are being taken for a policy you have cancelled. In order to look in to this further for you, please can you send your full name, address including postcode and the amount being taken each month, to [email protected] Please quote reference SPK835, with a copy of your post. Thanks, Gemma

LAWRENCE SKILLING | | VERIFIED

Dear Gemma RE: YOUR REF SPK835 Sorry for delay in replying. Here are my details: LAWRENCE SKILLING 30 LANSDOWN PLACE LEWES BN7 2JU The amount being taken each month was £7. POST: Curry's rip off sneak charges.Complaint about Currys PC World.Yes, I'm one of the 0844 800 6080 AG mystery charge people. Figure this is to do with a lap top I bought no less than 9 years ago. I actually cancelled this

TEAM KNOWHOW | | VERIFIED

Hi Lawrence, I've looked for support agreements under the details provided, however I can't find any live agreements or any agreements coming to £7. Is it possible this was purchased under another name or address? If possible would you be able to get a direct debit reference from your bank and email us at [email protected]? Thanks, Joe
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