Currys PC World

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Heather's complaint against Currys PC World

Heather Dickson

16/06/2018

[RESPONDED] Currys PC World

Complaint against Currys PC World

£4.50 has been coming out of my account and I was under the impression this was for insurance of my laptop but then I investigated further to find that I'm paying for product support, which I don't need/want and I was never informed about it on purchase of my laptop.

  • supporters 0

Currys PC World has responded

  • Comments (4)

KNOWHOW TOHELP | | VERIFIED

Hi Heather, I'm sorry to hear you have been charged for an unwanted payment, my apologies. So I can investigate and help further, please email me your full name, address, postcode, contact number, a copy of the above post to [email protected] and put ref SPK180637 in the subject bar. Thanks.- AK

Heather Dickson | | VERIFIED

I will do that

Heather Dickson | | VERIFIED

email has now been sent

KNOWHOW TOHELP | | VERIFIED

Hi Heather, We will pick this up and look into it for you. Thanks-AG
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