Currys PC World

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Viv's complaint against Currys PC World

Viv Vayapooree

06/06/2019

[LAPSED] Currys PC world won't replace TV that they have damaged

Complaint against Currys PC World

Currys PC world won't replace TV that they have damaged – Cover plan Currys Pc World – Team know How /Cover plan – Buyers be aware – my experience – unfair practices! Outcome /facts • TV collected for repair for technical fault , repair returned , however TV damaged from drop in transit leaving cracked screen and bent frame surround + screen was covered in scratches and stains , not new parts . • Team know how refused to replace even though they damaged the TV and insisted that they repair covered in terms and conditions. No terms covered the eventuality that Currys/PC world had damaged customers goods in transit so default terms would be to repair.

  • supporters 0

Lapsed. Viv has not responded in 90 days

  • Comments (1)

TEAM KNOWHOW | | VERIFIED

Hi Viv, really sorry to hear of the issues. If you do still require assistance with this matter, please email [email protected] with reference SPK180957 in the subject line. It would be good if you could also include your full address, receipt details for the product, and any other references you have. Thanks. - Jack
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