Currys PC World

4.00 stars

2904 Reviews

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Kayleigh's complaint against Currys PC World

Kayleigh Jones

19/11/2018

Currys taken my money and left me with no cooker and no refund for 10 days with 3 hungry children

Complaint against Currys PC World

I have been waiting 9 days for a refund, I am so upset and angry about how this situation as been handled I place an order for a cooker which I receive no confirmation email for even tho the money has been taken out of my account I called and was told that something had gone wrong with the order and it could not be delivered the next day, I was so annoyed at that as I needed this cooker ASAP on the set date as my cooker is broke and I have 3 small children, they said a refund would take 3-5 days ok so 3 days until I can buy a cooker from somewhere else, it’s been 10 days now I have still had no refund after numerous calls and being fobbed off every time that I will get it I am so upset my 3 children have not had a hot cooked meal at home for 9 days because you have kept my money I feel this is so unbelievable wrong that you can take my money 1 mess my order up and leave me without a cooker and 2 keep my money so I cannot buy a new cooker my poor children are not eating properly I have spent so much of my time contacting you to get absolutely no where!

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