Currys PC World

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Maria's complaint against Currys PC World

Maria Cocker

22/05/2015

[RESPONDED] Customer care at currys pc word preston the gentlemen wasn't very helpfully

Complaint against Currys PC World

On wed 20th may we had our new TV delivered. But when we opened the box it was very badly damaged. We rang up currys customer care. They were very helpful. My husband said he is taking the TV back to currys pc world at preston. The gentlemen who served us wasn't very helpful. My husband was very angry how he was treated. We would like a full app from currys PCs world at preston. Sorry about my spelling not very good. Look forward to your email

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Currys PC World has responded

  • Comments (2)

TEAM KNOWHOW | | VERIFIED

Hi Maria, sorry to hear about the issue with the TV and also the level of service you have had in our store. Please accept my apologies. Please can you send us a private message with your address and receipt details we can take a look into this for you - Ian

TEAM KNOWHOW | | VERIFIED

Hi Maria, I understand that you have posted another thread on here advising of this issue. In order for me to investigate this please can you provide the details requested previously - Ian
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