Currys PC World

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Anna's complaint against Currys PC World

Anna Culshaw

08/01/2019

[LAPSED] Customer service

Complaint against Currys PC World

Ordered a fridge/freezer on friday, told it would be delivered monday, which was also confirmed by text message. Followed by a second text to confirm time slot of delivery. For day and time slot to arrive and pass, without deluvery or any communication or explanation as to explain why !! Phoned myself this morning to be told , driver ran out of driving hours Now will have to wait till wednesday. Shocking customer service!!

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Lapsed. Anna has not responded in 90 days

  • Comments (1)

TEAM KNOWHOW | | VERIFIED

I'm sorry you were not informed of the issue Anna, you should have been. If you still need further assistance with this, please email a copy of this review and the reference SPK180820 to [email protected], including your full name and address, along with the order reference. - Ed
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