Currys PC World

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Nicky's complaint against Currys PC World

Nicky

07/12/2016

[LAPSED] Complaint

Complaint against Currys PC World

I ordered the beats wireless headphones on black friday and paid and you sent me an email to say the order would be delayed and you would be in touch. You didn't get in touch and iv sat in 3 queues for 60 mins, 40 mins and 30 mins. The first time I got through after 40 mins to be told he doesn't deal with online orders so I would need putting through again to sit in the queue for at least 30 mins. Appalling customer services quick to take your money and guess what you can still order them to pick up in store so some poor soul will get hit with the same issue. Why take my money if you can't deliver??? Waiting for my refund!!!

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Lapsed. Nicky has not responded in 90 days

  • Comments (1)

TEAM KNOWHOW | | VERIFIED

Sorry to learn this Nicky, not what we expect customers to encounter. My apologies. Can you advise of the order number so I can take a look for you? - Jay
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