Currys PC World

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Rosa's complaint against Currys PC World

Rosa Mitchelmore

29/12/2017

[LAPSED] AG Product Support

Complaint against Currys PC World

I have just noticed £9 come out of my account with the reference 0844 800 6080. On further investigation, I’ve seen that this has happened every month since I bought my computer in 2016, and is not something I agreed to. I am appalled by this. It’s not a direct debit or standing order, so it appears I can’t cancel it, but I expect a full refund for my payments and cancellation for the future. What a disgraceful way to treat your customers, and I’ve seen that other customers have also experienced this.

  • supporters 0

Lapsed. Rosa has not responded in 90 days

  • Comments (1)

TEAM KNOWHOW | | VERIFIED

Hi Rosa, I'm sorry to hear this. In order to look in to this further for you, please send your full name, address including postcode, receipt number, date of purchase and branch, to [email protected] Please quote reference SPK815, with a copy of your post. Thanks, Gemma
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