Currys PC World

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Rachel's complaint against Currys PC World

Rachel Kennedy

20/10/2017

[RESPONDED] Knowhow Cloud

Complaint against Currys PC World

I received an email in August advising me that I needed to upgrade my office package as if I didn’t it would no longer be supported by the knowhow cloud and that if I didn’t my cloud would be cancelled and not money taken. Imagine my surprise when the money was taken from my account. I am furious and have tried to contact Customer service twice and have not received a reply. How can you call yourself customer service if you don’t respond to complaints. I am either paying for something i’m Not receiving or it was a scam by Curry’s to for me to spend money! Absolutely disgusting

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Currys PC World has responded

  • Comments (1)

KNOWHOW TOHELP | | VERIFIED

Sorry to hear this Rachel. If you would like us to look into this for you, feel free to email us at [email protected], with the reference pk554, and your full name and address, and I will be happy to assist. Thanks, David W
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