Currys PC World

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Jacqueline's complaint against Currys PC World

Jacqueline Horton

24/07/2016

[LAPSED] Damage to flooring in my kitchen by delivery men.

Complaint against Currys PC World

I had a delivery of a washing machine & cooker on Tues 19th July. I paid £20 for installation of washing Machine. When they arrived they had no paper work for the istallation & had to show them mine, so they proceeded. They asked me for washing up liquid to put on floor, obviously to make it easier to push machine in. I have not moved in yet so had nothing of that sort of thing available. They found scouring cream under the sink which was previous owners & proceeded. Then the fun began when they ripped the linolium pushing it back. They didnt say anything or even apologise. Thought it was a total disgrace and i am furious. Spent a lot of money trying to phone them and none of their phone numbers are able to connect you to speak to someone. Currys gave me a different number, but it ended up at the same answering service as before. I feel i am going round in circles. I just want them to acknowledge the fact that they damaged my property & want them to do something about it.

  • supporters 0

Lapsed. Jacqueline has not responded in 90 days

  • Comments (3)

TEAM KNOWHOW | | VERIFIED

Hi Jacqueline, please accept my apologies that during a delivery damage to your property occured. If you would kindly email me at [email protected] providing your full name, address, delivery reference number and a contact number. This will allow me to assist you in this matter - Shaun

Jacqueline Horton | | VERIFIED

User Responded via private message

TEAM KNOWHOW | | VERIFIED

Hi Jacqueline, just to let you know we've received your email and will reply to it in due course. Thanks, Rach
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