Currys PC World

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Aled's complaint against Currys PC World

Aled Griffiths

01/08/2019

[LAPSED] Direct debit without my consent

Complaint against Currys PC World

I have checked my bank account and noticed a £9.00/month payment to currys under the reference "CURRYS 3306361030" - I have no idea what this is for. The only possibility is that it was associated with a laptop I purchased in 2016 - meaning I have paid over £300 to Currys without my knowing/consent. This is blatantly unacceptable - and a quick Google shows that this is a sly tactic that Currys have used on thousands of people before. I am requesting a full refund. (customer service have also been contacted)

  • supporters 0

Lapsed. Aled has not responded in 90 days

  • Comments (1)

TEAM KNOWHOW | | VERIFIED

Hi Aled, sorry to hear of the issues. Hopefully our customer services team have resolved this issue for you now, please get in touch via [email protected] (ref: SPK180920) with your full address if not, so I can investigate, thank you. - Belinda
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